Browse the FAQ Before You Reach Out
We put this FAQ together from real questions that come through our support channel. Before you send a message, take a look here — chances are the answer is already in front of you. Questions cover how to open and verify your account, how local wallet deposits clear via bKash, Nagad, or Rocket, what to do if a withdrawal is pending, and
how to reach us when you still need help. If you're coming in from Dhaka or anywhere else in Bangladesh, the account flow is the same: register, verify your mobile number, add a wallet, and you're in the lobby. We keep these answers updated when our processes change, so check back if something looks different from what you remember.
- bKash — Local wallet deposits
- Nagad — Fast transfer option
- Rocket — Dutch-Bangla wallet