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What Governs Your Account and Use

Your use of 558h Calculator is subject to the terms and policies set out here — covering account access, data handling, and your rights as someone using the platform. Access and eligibility depend on your local law and the regions where the platform operates.

Account Terms ApplyData Handled ResponsiblyJurisdiction-Dependent AccessContact Us Anytime
558h Calculator What Governs Your Account and Use
HOW WE HANDLE YOUR DATA

Data, Cookies, Security and Your Rights

We take the handling of your account information seriously. Here is how each area works in practice.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a copy of your data at any time through the Help Centre.

Cookies and Tracking

We use cookies to keep your session active, remember your wallet preference between bKash, Nagad, and Rocket, and measure how the lobby performs. You can manage cookie settings from your browser at any time.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal. We do not store your bKash, Nagad, or Rocket PIN — those stay inside your wallet app.

Requesting Changes

To update personal details, request data deletion, or raise a concern about how your information is used, contact support via live chat or email with your account ID and the specific request.

LEGAL CONTACT PATHS

Reach Us About Policy Questions

If you have a question about these terms, want to request a change to your account data, or need to raise a legal concern, our support team handles these directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Open the chat widget from any page in the lobby. Our team handles legal and account queries alongside general support — no separate queue needed.
Email Support Send your legal or data-related question to our support address. Include your account ID so we can locate your record and respond accurately.
Account Help Centre Log into your account and navigate to the Help section for self-service options including data access requests and account closure steps.

Common Questions About Our Legal Terms

Answers to the questions we hear most often about policy, data, and account rights.

Yes, if your jurisdiction permits access to the platform. Eligibility depends on local law in your region. We recommend checking whether online gaming is permitted where you are before opening an account.

Log into your account, go to the Help Centre, and submit a data access request. Include your account ID. We will respond with the information we hold on your account within a reasonable timeframe.

Yes. Contact support via live chat or email with your account ID and a deletion request. We will process it in line with our retention obligations under applicable law before removing your record.

We do not store your wallet PIN or full wallet credentials. Payment details used for deposits and withdrawals are handled through the respective payment rails and are not retained on our servers beyond what is required for transaction records.

We update the revision date at the top of this page whenever terms change. If you continue using the platform after a revision, that counts as acceptance. For significant changes, we may also notify you via your registered contact.

Reach our support team through live chat or email. For unresolved disputes, the process set out in the terms — including the applicable jurisdiction — will govern how the matter is handled.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.